Diversity Equity & Inclusion
Our 2023 DE&I Report
A testament to our collective dedication to DE&I.
Beric Alleyne, Global Head of Diversity, Equity, and Inclusion
CULTURE & WORKFORCE
CULTURE & WORKFORCE
We make extraordinary things possible for each other every day.
We bring the best talent from different communities across the world together to learn, grow, thrive, and innovate at all levels.
CULTURE & WORKFORCE
Our People
When employees join eBay, we strive to help them succeed based on their unique talents and ambitions. We are an equal opportunity employer.
Our goal is to provide employees with opportunities and resources to thrive at work.
Growing Our Talent Pipeline, Investing In Leadership
At eBay, we believe in developing leaders at all levels. Our programs support both new managers and experienced executives who want to sharpen their skills. Senior leaders, for example, get personalized coaching and access to top-tier education programs.
We expanded our Leading at eBay program in 2023 to meet the needs of our hybrid global workforce. Across all our leadership development programs, about 2,200 employees participated globally, demonstrating our commitment to building a strong leadership pool.
In 2023, we introduced three new talent pipeline programs, supporting senior leaders to accelerate their growth into larger leadership roles and foster stronger connections with each other. A new program specifically supports our women senior talent and includes a combination of expert-led sessions with external peers, and internal group learning moments and manager coaching support.
Talent Acquisition
Our emerging talent program targets students in four-year colleges and universities. We seek out the most talented and diverse candidates from all schools of higher education.
eBay’s internship program is a unique starting point for a career at eBay. Many of our interns successfully transition into full-time roles. Each year, 85% of our interns who perform well get full-time employment offers. More than 75% of interns with an offer accept the position.
In 2023, our program received the Internship Top 100 Award from Yello and WayUp for the second year in a row. We also received a Campus Forward Award for excellence in early career hiring from Ripplematch in 2023.
Supporting Our Employees
We invest in our team’s professional growth. Employees experience a variety of assignments and projects, expanding their skill and preparing them for new opportunities within eBay.
As a learning organization, we support continuous education with resources like on-demand education and financial support for professional degrees and certifications. We also value our employees’ overall well-being by offering physical and mental wellness tools through Grokker and Lyra.
Our 2023 LearnFest continues to offer opportunities for employees to grow and learn. This global, three-day event provided in-person and virtual sessions on topics like personal growth, leadership development, and wellness. Over 17% of eBay employees participated. Leaders shared their career journeys, and we launched a new mentoring program for skill-sharing and career development. By year end, 7% of employees used the program.
OUR PEOPLE
Health and Financial Benefits
At eBay, we care about our employees’ health. Through our global benefits program, we aim to support and empower our employees with the resources they need to bring their best selves to work.
Employees can access a wide range of benefits, including comprehensive health insurance, retirement plans, and paid time off. These benefits extend to part-time employees working 20 or more hours per week. Globally, full-time employees can access additional benefits, including a company-paid employee assistance plan for mental health and life management, a wellness platform, a medical second opinion program, and a sabbatical program that our executives champion.
Family Planning
We support families in the U.S. by providing adoption and fertility benefits, as well as coverage for birthing midwives and doulas. In 2023, eBay greatly expanded benefits for employee families.
We offer 100% paid leave worldwide, including 20 weeks for birth parents and 12 weeks for non-birth parents. We offer a surrogacy reimbursement of up to $25,000 and adoption reimbursement up to $10,000. We also provide resources to support new parents, including onsite lactation facilities.
In the U.S., we launched two new initiatives last year of note:
- Support of midwife services in medical plans. Midwives provide excellent care in line with global standards.
- Promote high-value obstetrician/gynecologist (OB-GYN) care. We created a program for our Utah employees to identify the top-performing OB-GYNs in the state, which includes an analysis of clinical performance of Utah-based OB-GYNs and an incentive program to encourage employees and their family members to choose them.
We introduced the Family First program, which offers legal support to employees to help create personalized care plans for their loved ones, and we expanded our parental support program to include resources with teens and neurodivergent children.
At eBay, we understand life sometimes presents difficult challenges. We now offer 10 days of bereavement leave for the loss of immediate family members. Employees can also receive up to 10 days of emergency leave to handle situations like domestic violence, war, or natural disasters.
I love the culture at eBay where we provide sabbaticals — it’s part of who we are and how we recognize our employees. The sabbatical program is just amazing.
CULTURE AND WORKFORCE
Our Values
Our purpose at eBay is to connect people and build communities to create economic opportunity for all. We bring our diverse community of employees together to support their local communities through volunteering and giving efforts.
eBay is a force for good, and when we unite, the positive impact we have is extraordinary.
GCX4Good
Last year, GCX4Good rallied eBay employees worldwide for a two-week global cleanup effort. For two weeks, employees volunteered more than 375 hours tidying their local communities.
GCX4Good funded a water project in Burundi, comprising 5.6 kilometers of pipeline, storage tanks, and 10 tap stands. The initiative raised over $10,000 and will supply 1,500 people with clean water, establishing a life-saving resource for decades to come.
The Entrepreneurial Refugee Network
GCX4Good partnered with The Entrepreneurial Refugee Network (TERN) to empower refugee small businesses in the U.K. and Ireland. Our goal is to help them launch and grow their businesses. Through our program, we have helped 40 entrepreneurs set up their eBay store and offered mentorship opportunities.
Graduates from the program have found success far beyond our marketplace. They share their knowledge within their communities, creating a positive ripple effect. One entrepreneur, Ehsan, found the partnership especially useful as he grew his refurbished phone store.
The TERN x eBay Seller Programme scheduled weekly meetings to improve my eBay store. They also guided me to get the ‘Certified Refurbished’ accreditation, which improved my sales.
OUR VALUES
Employee Giving and Volunteering
eBay Foundation’s Changemakers support our company’s purpose to connect people and build communities to create economic opportunities for all. That aim goes beyond who we are as a business, and defines who we are as people.
Our global Changemaker teams embody our values by driving, giving, and volunteering in their local communities — throughout 14 countries and seven U.S. states. The eBay Foundation supports all Changemaker teams with strategic oversight, materials, and training. Putting trust and empathy into action, Changemakers are making a real difference where they live and work.
The eBay Foundation matches up to $10,000 in donations to eligible nonprofits per employee, per year, including in-kind donations (such as toys or canned food items for a donation drive) and volunteer time. For every volunteer hour an employee logs on our matching gifts site, they earn a $20 matching reward to donate to their favorite cause.
In 2023, more than 2,000 employees volunteered over 50,000 hours — the equivalent of about 2,000 calendar days — to support their communities. In total, eBayers donated to more than 3,700 causes in 53 countries. Over $7 million was awarded to nonprofit organizations through employee contributions and matching gifts.
How we show up in the communities where our employees live and work matters. From volunteering to driving local giving campaigns, our employees play an important role.
OUR VALUES
Diversity, Equity, & Inclusion
We strive to be a richly diverse, equitable, and inclusive place to work, grow, sell, and buy.
Our Diversity, Equity, and Inclusion (DE&I) approach focuses on four strategic objectives: increasing representation; cultivating a sense of belonging; engaging our community and allies; and building inclusive technology — and our Communities of Inclusion (COIs) continue to be the cornerstone of these efforts. Throughout the year, our COIs host in-person, hybrid, and virtual events that connect community members and allies, celebrate cultural moments, and educate employees about various cultural and social topics.
Explore Our DE&I Report
Our 2023 DE&I Report explores how we are making real progress in our goals — and shares what we have yet to achieve for our global community.
A note about assurance: Apex’s standard procedures and guidelines for external Assurance of Sustainability Reports and International Standard on Assurance Engagements (ISAE) 3000 Revised, Assurance Engagements Other than Audits or Reviews of Historical Financial Information (effective for assurance reports dated on or after Dec. 15, 2015), issued by the International Auditing and Assurance Standards Board. Apex’s ESG Independent Assurance Statement is published in full here.
